EP123: Bianca & Dianne Mueller - How To Close The Generation Gap

Communication.

You see, each generation has different ideas, opinions, tactics,
styles and preferences of technology they use when running a
successful bookkeeping business.

When different generations collide in a working environment (ie:
you and your employees), it can be hard to collaborate at times
because of their different points of view.

As a result, communicating properly and getting on the same page
can be a challenge.

However, our guests today successfully found the solution in
bridging the generation gap.

They’re currently working together in helping businesses and
entrepreneurs thrive.

Returning guest, Dianne Mueller is the co-founder of the
Institute of Professional Bookkeepers of Canada (IPBC) and owner
of SOMA Small Business Solutions while her daughter, Bianca
Mueller, is a second generation Certified Professional bookkeeper
in Vancouver, Canada.

During this interview, you'll discover...



How to overcome the challenge of communicating with
employees from various generations

How trust and respect play an important role in having
different generations of workers

How to create a productive working environment




To find out more about Dianne & Bianca, visit
https://www.thesuccessfulbookkeeper.com.