EP175: Kirk Simpson - Why You Should Have Empathy For Your Clients

The entrepreneur’s journey is a difficult one.

Whether it’s the ups and downs of finding customers or hiring or
laying off employees, your client’s path as a business owner is
not an easy one.

As a bookkeeping business owner, you probably know this
yourself.

A way you can stand out is by being more human and understanding
of what your clients are going through and doing what you can to
help them with your service.

Our guest, Kirk Simpson, who is the co-founder and CEO of Wave,
believes empathy is important.

He is passionate about focusing on and empathizing with the human
experience on both sides of the tech equation - the customers who
rely on Wave to run their businesses successfully and the people
who make up the Wave team and drive the company’s innovation and
success.

During the interview, you'll also discover...



What to look for in solutions to increase financial success

Why passion should be the driving force that motivates
entrepreneurs

The challenges of businesses in money-management and how to
overcome them




To find out more about Kirk, visit
https://www.thesuccessfulbookkeeper.com.