EP179: Justine Lackey - How To Keep Your Staff Happy & Productive

Overnight success is a rarity.

Most of the time, when we hear an “overnight success” story, we
find out later that the “overnight success” had been years in the
making.

It takes hard work and time.

Our guest has definitely used both to build her success.

For over 17 years, Justine Lackey has been the owner of Good
Cents Bookkeeping which provides professional bookkeeping
services to artists, creative professionals, and small
businesses.

It’s a bookkeeping company that focuses on an "atmosphere of
excellence" that provides consistent, reliable, excellent end
results for clients, and has a "Mom Army" of talented and loyal
female staff.

During the interview, you'll discover...



The importance of employee retention

How to have a dream client

The pros and cons of hourly-based versus value-based
pricing




To find out more about Justine, visit
https://www.thesuccessfulbookkeeper.com.