EP216: Twyla Verhelst - Why You Must Get To Know Your Bookkeeping Clients

Your clients.


Obviously, they’re the lifeblood of any bookkeeping business.


But, if you don’t take the time to understand what they need,
they won’t be your customers for very long.


Our guest, Twyla Verhelst knows this well.


She is the head of the FreshBooks Accountant Channel and Leader
of the Accounting Professionals Program.


She interacts with customers to find out how FreshBooks can
better serve them.


During this interview, you'll discover...


The importance of having your client do some of the data
entry work

Why you have to start embracing technology

How FreshBooks can help your business



To find out more about Twyla, visit
https://www.thesuccessfulbookkeeper.com.