21. An Inside Look Into Our Hiring Best Practices

We all know hiring can be exciting, but also a huge challenge for
many agencies. What can be even harder is coming up with your
master plan ahead of time on how to vet the “right fit” candidate
and take that next successful step towards scaling. Because we’re
all in the business of building superstar teams, right!?


Carly from the DOT & Co. team is here to get you started on
building out the perfect hiring process. Carly is the leader of
our hiring and marketing at DOT & Co. and she’s someone you
should definitely learn from. In this episode, we dive into an
inside look at our best practices when hiring superstar teams.
Because we get it-- In lean agencies and entrepreneurial
“go-getter” environments, you need people with resiliency,
openness, self-awareness, comfortability with ambiguity, and a
killer attitude; but how do you find them?


1.Initial Stages: Applications, Resumes & Everything
in Between


LinkedIn is a great primary tool when trying to source candidates
from within close contacts of your network - this also is the #1
platform used in recruiting and often allows you to gather more
than just a resume when posting jobs. And as much as you
may not want to hear it, it’s critical to dedicate TIME
to finding the right person. This means sifting through
application materials, consulting teammates for their thoughts on
who the best fit would be, and setting out your criteria for who
will move onto next steps in the hiring process.


2. The Qualification Stage: Tips and Tricks


STEP 1) It all starts with the first email
communications: are they responding well to your vibe and tone?
Are the responses timely and well-written? In agency life,
communication skills are paramount, and you can garner a ton
about someone from those first back-and-fourths before even
glancing at the other stuff.


STEP 2) The Classic: Check out their socials and
ensure they are the REAL DEAL. In the world of digital marketing,
EVERYTHING we do is online— so make sure your candidates are
projecting their digital voice in a way that attracts you to
learn more about them.


... and the list goes on. If you want to dive fully into what our
team uses when hiring superstar CAMs and beyond, head on over to
www.dotandcompany.co/hiring and grab our hiring
checklist/process/and everything you need as an agency owner to
vet the perfect fit candidates.





[HELPFUL LINKS]


Hiring Checklist: Grab our hiring best practices here. 


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients.