33. How We Train Client Account Managers | Our Secrets

A question we always seem to get from agency owners is: how do we
train up premium Client Account Managers?

Here to solve all of your training woes is Emma, our expert CAM +
Training Manager at DOT & Co.


Emma has developed a state of the art training program for Client
Account Managers, called CAM
School. These easy-to-follow modules
equip prospective (or existing!) CAMs with everything they need
to know to gain the confidence, skills, and mindset to thrive in
client account management.


There are innate qualities of being a good Client Account Manager
that are often not tangible, but are very important. Things like:


Work ethic

Independence

Confidence



And guess what!? With our training options, whether that be
CAM School or One-On-One Training with Emma
(yes, that’s an option too— check it out), we help instill these
qualities in CAMs and surround them with a community of
like-minded superstars to help them crush their goals.


We’ve seen it all and are SO READY to pass along our secrets.
Take a listen in to this week's episode and we promise you'll be
inspired to explore the wonderful world of CAM Training.


[HELPFUL LINKS]


Want to learn more about CAM School? Check out our training
options here. [www.dotandcompany.co/camschool]


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you, client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.