42. How To Teach Your Team To Confidently Email With Clients

Email communication is a hard language to teach, and our team is
here to share our take on perfecting client comms that are
concise, friendly, and always correct.


On this week's episode of the Happy Clients Podcast, we dive into
the tools we use for teaching our team how to email clients, and
also our personal favourite touches for capturing the right tone.


We will answer your questions, such as:
How do I set the stage for email communication with my
team?
What tools are there available to enhance emails and perfect
tone?
How do I keep my team consistent in our messaging?

Spoiler Alert: Grammarly is our best friend (and free!) and a
good exclamation point can go a long way. Want our email
templates, too?! Head on over to www.dotandcompany.co/email to
grab them.


Take a listen and share it with your team today!


Cheers, to happy clients.


[HELPFUL LINKS]


Want to grab our email templates? Get them here.


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you, client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.