44. Real Agency Talk: Hiring For YOUR Values with Matt Jones

We love connecting with fellow agency owners and getting their
perspectives on growing a team. Get ready to be inspired—
hot-ticket item Matt Jones is on the mic.

On this week's episode of the Happy Clients Podcast, we dive into
talking about what it means to be a values-oriented business.
Matt Jones, CEO of SHED Social,
shares his personal take on working with teammates (or clients!)
that see eye-to-eye with you and are just genuinely driven to get
the job done.


We can all take a little inspo from Matt’s ethos when
hiring:


“Our ethos has always been to prove that you can be successful by
treating people like decent human beings and while connecting on
values. Treat people how you would expect to be treated, be fair,
and treat your hires as adults. Give people enough space to grow
and develop and do the job as you would hope them to do it.”


There’s so much to be said about how businesses bring respect,
authenticity, accountability, and honesty to their teams. And
Matt (and his wonderful wife Kate!) have done an outstanding job
of holding true to their words and bringing light to all those
who work with them. 


We mean it, we love working with this team!


Cheers, to happy clients.


[HELPFUL LINKS]


Onboarding Checklist: Grab our
onboarding checklist here. 


Email Templates: Ready to use client-facing email templates, get
it here.


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!