71. How to Turn Down Clients - The Nice Way

How to Turn Down Clients - The Nice Way


Let's be honest, we've all been there. You get on a call with a
prospective client and something just doesn't sit quite right.
You start to doubt if this will be a fit for your agency, and
then that pit in your stomach forms: How do I turn them down?


On this week's episode of the Happy Clients Podcast, we invited
our Marketing Manager and Sales Expert, Carly Corkum, to share
her take on how to turn clients down the nice
way. Her biggest takeaways:
It's OK to turn clients down Develop
your client avatar If you're going to turn someone
down, look to add value in other ways

If you've ever asked yourself what to do in those sticky sales
and client intake situations, this podcast will definitely give
you the confidence to refine your process for working with
clients.


Speaking of clients, if you want help looking after yours and
want to connect with Carly around your options, she's always
happy to chat Reach out here!








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[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!