99. COO, Does Your Agency Need One?

A COO... who needs one?


In short: a chief operating officer (COO) is tasked with
overseeing the day-to-day administrative and operational
functions of a business. The COO typically reports directly to
the chief executive officer (CEO) and is considered to be second
in the chain of command.


BUT when do you need a COO in your agency?


Leah Leaves is a fractional COO for agencies, and she helps
systematize the business for growth. She works with 7-figure
agency owners helping them take their business to the next level.


In the episode, you'll learn:
Who is best suited for a fractional COO; When to hire someone
in this role; What are the main benefits of a COO

Connect with Leah:


AlderaanEnterprise.com
Aldera Approach Course


I can't wait for you to listen in to our conversation with Leah!








[HELPFUL LINKS]


Onboarding Checklist: Grab our onboarding checklist here. 


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!