The Secret To Saying "No" To Clients

We’ve all been there: You’ve signed a client with a specific
scope of work—but the client is trying to squeeze *a little bit*
more out of you. At first, you say yes because it’s just a bit,
right? But, as we all know, every little bit adds up, and before
you know it, the project is out of scope, you’re not being
compensated for your time, and you start to feel resentful—not a
recipe for success (or happiness).


On this episode of The Happy Clients Podcast, we’re talking
boundaries: The ins and outs of saying no to clients when they
ask for that little bit more. We share our secret to saying no,
plus tips for empowering your team to set and uphold those
boundaries for your agency.


Say hello to freedom, friend.








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[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!