The Account Manager vs. Project Manager — Who Does What And What Do I Need?

In this episode, we're identifying who YOU need inside your
agency—an Account Manager or Project Manager.


Simply put, an Account Manager is responsible
for keeping the client happy. How do they do that?


By being super proactive with communication and project
updates.


Providing strong hand-holding for the entire process.


Keeping the team aware of project stages and where the client
is at.


... all while ensuring everything is operating smoothly
from both sides.


You're right— there's a lot of overlap between
Account Managers and Project Managers.








[HELPFUL LINKS]


Onboarding Checklist: Grab our onboarding checklist here. 


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!