The Hidden Costs Of NOT Hiring a Client Account Manager

Perhaps you're hesitant to hire a Client Account Manager because
you don't have the time to train someone OR you've hired an
Account Manager before, and it hasn't gone well.


BUT not having a dedicated Client Account Manager in your
agency could hinder your growth!


In today's episode, we're chatting about the value of having an
experienced Client Account Manager in your
agency.


'Experienced' being the keyword.


You need someone who already has an in-depth marketing
understanding AND knows how to build client relationships


A Client Account Manager who meets this sweet
spot of having technical marketing expertise coupled
with a friendly personality - is when you're really going to save
time and money!


The right Client Account Manager not only streamlines processes
to make the agency more efficient (so you can scale ) but can
also have a big impact on client retention!








[HELPFUL LINKS]


Onboarding Checklist: Grab our onboarding checklist here. 


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!