Your Most Asked Question: How Many Clients Should My Account Manager Be Managing?

We're answering our most frequently asked question from Agency
Owners


How many clients should a Client Account Manager be managing?


We're here to tell you that there's no one-size-fits-all answer
to this question, buuuut after years of experience we have broken
down the key criteria to consider.


We call this the Capacity Index. Listen to this episode where we
go through the 3 key considerations:


Meetings

Service load

Admin work



While there are no hard and fast rules for how many clients an
Account Manager should handle, understanding capacity and the
experience you want to deliver to clients can really help
determine how many clients an Account Manager should be looking
after.


If you're looking for help with your Account Management or
guidance on how many clients your Account Manager should be
managing, reach out, we'll be happy to help! Book an intro call
today.








[HELPFUL LINKS]


Onboarding Checklist: Grab⁠⁠ ⁠⁠⁠⁠our onboarding checklist
here. ⁠⁠


[ABOUT THIS PODCAST]


Welcome to the Happy Clients Podcast, brought to you by DOT and
Company-- the world's best and only team of client account
managers for digital marketing agencies. Whether you're a virtual
assistant, an agency owner, or a client-facing account manager,
we all deal with clients. Lucky for you. client management is
what we do best. On the happy client's podcast, we won't shy away
from the ups and downs of managing clients in the agency world,
but we'll be right there alongside you to learn together and
share the real juicy stuff we'll undoubtedly face when it comes
to client management. Now, let's dig in, chat CAM life and have
some fun along the way.


Cheers, to happy clients!