How J.P.Morgan Runs Cross-Functional Teams Within Legacy Infrastructure

How can companies — especially large companies — achieve that
perfect triad of collaboration between the design, business, and
technology teams? It’s a perennial question that remains largely
unsolved. 


We’ll tell you what’s decidedly not helping. Those balanced,
beautiful Venn diagrams keynote speakers present at industry
conferences illustrating the ideal design, business, tech
dynamic. 


Behind the scenes, design teams make fun of these cliched
diagrams because they know real-world working relationships are
lopsided. Business or tech reign, and design is too often seen as
a mere contributing cog instead of an equal leader. 


Clearly, achieving cross-team balance takes more than sketching
circles. 


To gain respect, designers need to bolster their business IQs. In
fintech, that means learning about markets, trading, rates, money
movement — all to show the business team that you do get their
end-game and you are contributing to their strategy. 


Even with business-savvy designers in your corner, this kind of
collaboration is always hard. And it requires a more modern
design mindset. It might seem impossible for large, complex
organizations to work together — and work quickly — like startups
seem to do. 


Listen as host J Cornelius and guest Jose Coronado discuss
leading efficient, cross-functional teams, even within legacy
fintech companies.  
Topics Include

Why your design organization should run like a business

How to get your teams to stop arguing and complaining, and
start articulating needs stakeholders can get behind

Applying today’s design thinking to yesterday’s big bank
infrastructure

About Jose Coronado 

Jose Coronado is the Executive Director, Head of DesignOps at
JPMorgan. He helps UX teams amplify their impact, and companies
maximize the business value of investing in design. 


As a design executive and management consultant, Jose’s work
includes projects with organizations like McKinsey, Accenture,
Aquent, Bain Capital, and AIG. Jose’s impressive career spans
leadership roles with Fortune 500 companies ADP, Oracle, and
AT&T, among others. 


He is also the Managing Editor of Design Impact, a digital
publication where he shares leadership lessons from emerging and
established design leaders around the world. Jose is a
sought-after international speaker and workshop facilitator.





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