Ep233 Dawn Miller, Lloyd's: Debunking the old Lloyd's myths

Summary

This podcast features an interview with Dawn Miller, Lloyd's
Chief Commercial Officer and CEO of Lloyd's Americas. Miller
discusses her career, her dual roles at Lloyd's,
and her strategies for modernising the market's image and
operations. She highlights initiatives to improve transparency,
streamline processes, and attract new business. ---------


The oldest showbiz adage of them all is to always leave them
wanting more and this week’s episode does exactly that


That’s because it is a very short, sharp blast of energy from
start to finish.


Dawn Miller is Lloyd’s Chief Commercial Officer and has just
taken over as its Americas CEO. Not many people have the energy
to take on two huge roles, but it’s clear after this meeting that
Dawn isn’t like many people.


Half an hour with Dawn is worth at least an hour with someone
else.


So hang on as Dawn defines the essence of what her Lloyd’s roles
are and she tells us her goals and strategies for presenting the
best side of the marketplace to the world today.


I think Dawn is the culture change at Lloyd’s of the last few
years personified.


Listening to someone as pro-active, positive and passionate as
her, you already know the market has become the polar opposite of
the venerable but slight stuffy institution it might once have
been.


Indeed Dawn explains that probably her biggest job is debunking
all the accumulated myths and baggage that have arisen around the
perceived complexity, time and expense of dealing with Lloyd’s
over its long history.


This one packs a huge amount into a relatively small space. You
won’t have time to catch your breath.


LINKS: We thank our naming sponsor AdvantageGo:
https://www.advantagego.com


We also thank audio advertiser, The Insurance Network
(TIN), organiser of the highly-successful TINtech events
series. This week they are advertising their
successful TINtech London Market event, which will be
happening on 4th February 2025.