CLIP: Building Rapport, From Prince Charles to Michael Bolton

Award-winning journalist, author, and television host Joan Lunden
dives into the secrets behind building a trusting rapport, and
getting the information you want, from tough guests like Prince
Charles, and putting guests like Mary Tyler Moore, Steve Martin,
Michael Bolton, and Celine Dion, at ease during their time in the
hot seat.


Hear Joan’s full interview in Episode 407 of The Action Catalyst.