TFS#182 - Dr Jannie Chan Building Billion Dollar ‘The Hour Glass’ Company (Rolex, Patek Philippe...)

Dato’ Dr. Jannie Chan Siew Lee is a
distinguished businesswoman, renowned for
co-founding The Hour Glass and expanding it into
a leading luxury watch retailer with over 40
boutiques across the Asia Pacific.


With a background in pharmacology and business, she champions
wellness and sustainability through Save Our Planet Investments
and Foundation. Recognized globally, she holds honorary
doctorates, prestigious awards, and leadership roles in
international organizations, breaking barriers for women in
business.


Connect With Dr. Jannie Chan!


linkedin.com/in/dato-dr-jannie-chan-68204036


Visit The Hour Glass Here!


thehourglass.com


CHAPTERS:


00:00 - Introduction


01:00 - Meet Dr. Jannie Chan


05:30 - Jannie's Journey with Building The Hour Glass Company


07:27 - Is The Hour Glass Ahead of the Curve with Luxury Brands?


09:03 - Jannie Chan on Working with Gérald Genta


10:21 - Jannie on Having Filipino, Malaysian, and Royalty
Customers


11:26 - Why Does Business Need a 20-Year Gestation Period?


12:31 - Jannie's Son, Michael Tay, on Handling Their Business


16:23 - Jannie on Investing in Watches


17:08 - The Hour Glass on Making Limited Edition Watches


18:56 - Jannie on Creating Gold Rolex and Technical Designs


19:31 - Jannie on Spending Time with Her Family


20:45 - Have Old Rolex Watches Gone Up in Price?


22:21 - Jannie on Japanese and Royalties Customers


23:54 - The Hour Glass General Managers


25:54 - Jannie as Former President of SRA


27:22 - How Does Hour Glass Survive Financial Crisis, SAAS, 9/11


32:08 - Hour Glass and American Express Relationship


33:32 - Chanel/Gucci Selling Jannie a Store for $2.2M


34:49 - Jannie on Kennedy Store and Packer Family in Australia


35:41 - Jannie on Building Hour Glass Stores in Australia


36:43 - Jannie on Taking Care of Their Employees, Communication


42:02 - Jannie as a Time Person, Handling Employee's Weakness


46:31 - Monitoring Numbers, Data, Stocks, Expenses


47:52 - Why Does Jannie Love Meeting Different People


49:35 - Jannie on Taking Over Her Family


52:04 - Jannie Chan's Family Background


54:50 - Jannie on Learning from Her Experience


55:53 - Jannice Focus Right Now, Her Next Chapter


01:00:22 - Jannie's Biography


01:02:15 - Growing Your Business, Treating Everyone as Family


01:04:32 - Understanding the Culture, Competitors, Customers


01:07:10 - Hour Glass Success Is Treating Everyone as Family


01:10:51 - Jannie on Not Living Herself in Hierarchy


01:11:55 - How Does a CEO Handle Business, Board Members


01:15:49 - Jannie on Not Having Shares Right Now


01:16:16 - Doing Everything by Yourself, Being Innovative


01:17:18 - Jannie on Helping Young Entrepreneurs


01:19:09 - Copying Someone to Grow and Learn


01:20:30 - Failure as a Stepping Stone, Standard Is a Must


01:23:01 - Jannie on Finding Out Herself on Google


01:25:19 - Jannie on Supporting Young Entrepreneurs


01:26:59 - Listening to Current News Is Important


01:28:43 - Jannie on Not Holding Stocks


01:29:24 - Being an Intrepreneur in Malaysia


01:30:59 - Why Does Andy Reach Out to Jannie


01:33:23 - Giving Value, 3 Points Value


01:36:58 - Why Does Some People Not Suit Online Business


01:38:53 - Why Is It Hard to Market Your Online Business


01:40:04 - Andy on Helping His Customer to Grow Their Online
Business


01:40:57 - Jannie on Having a Billion-Dollar Company


01:42:12 - Outro