Episode 4: What to Write Down When Calling About a Problem

vor 14 Jahren

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Visual Productivity

Helping You Do More… Faster… With Less… More Often

Training , Schulung

Beschreibung

vor 14 Jahren

I was talking to a friend recently about the struggle I had to get a refund on a Flip video camera. I’d purchased the camera when it first came out on November 10, 2010. Then I had to call back 9 times before I got my refund…. in March.
Luckily, I’d taken the time to write down details of every conversation....

We'll talk about 5 key things you should write down any time you're calling about a problem.