IT Best Practices: Improve service and lower TCO – Proactive PC Support Improves Service and Lowers TCO

vor 14 Jahren

Podcast

Podcaster

The Intel IT podcast channel is a resource of audio, video and IT whitepaper (PDFs) that enable IT professionals to engage with their peers in the Intel IT organization—and with thousands of other IT professionals—so they can gain insights into the too...

Technologie

Beschreibung

vor 14 Jahren

IT Best Practices: As part of our online support strategy, Intel IT developed a self-service PC Health Check utility to deliver better customer support, improve response time, and increase employee satisfaction—while reducing operating costs.
PC Health Check empowers employees to quickly run a series of diagnostic tests and resolve problems without assistance from the Service Desk, [...]