Marcel Walther is Senior Manager at EY Tech Consulting and considers himself an "Actuarial Data Scientist", as in his past he was both "an actuary and a data scientist. In the past, he helped Oliver Lang, former InsurTech CEO at wefox/One insurance, create the insurance playbook for the insurance unicorn. For him, insurance is a data product - based on information and risk, that gives him the advantage of combining his two backgrounds and skillsets. In this podcast episode, Marcel and Nick discuss and share details about product management, distribution channels and customer centricity in the insurance industry. Some topics that are covered are:
The differences and intersection between the role and definition of a data scientist and an actuary
Technical product management combined with the insurance product and market knowledge can’t be seen independently
What is already working well in the insurance industry
Where is space for improvement in the insurance space
Why “real” and “disruptive” product innovation in the insurance industry are rare
Why buying behaviour matters and making a bet on changing client behaviour is not a good idea
What is the “One Policy” concept from Wefox/One Insurance and why is it relevant
What is the “Switch product”
How to optimize through all distribution channels (Aggregators, Broker, NAFI, AOs)
How to use distribution aggregators as distribution channels (e.g.check 24) and how to optimate products for that channel
The role of trust between end consumer, broker and insurer
Ideas on how to enable brokers with insurance products and services and tools so all parties benefit
#podcast #insurance #distribution #versicherung #insuranceindustry #versicherungsmakler #insuranceagent #datascience
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