Too Sick to Work? Managing the Unexpected Absentee

Episode Description

Unexpected call-outs can throw your dental practice into
chaos—but they don’t have to! In this episode of Dental
Drill Bits, Sandy Pardue and
Dana Pardue Salisbury break down how to create
an attendance culture that keeps your team accountable without
being rigid. They’ll share real-world strategies for managing
sick calls, setting clear attendance policies, and keeping your
team engaged.
What You’ll Learn:

How to prevent a culture of absenteeism from spreading in your
practice
The importance of direct communication about
attendance expectations ️
Why texting in sick is a problem—and how to fix
it
A reward system that actually works to improve
attendance
How to balance compassion with accountability
when employees need time off ️
The must-have policies every practice needs for handling sick
days ️
Real Results in Action:

Sandy shares how one dental office cut unexpected
call-outs dramatically using a simple "Ping Pong
Game" reward system—and how you can implement it in your
own practice!


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Take Action Today:

Don’t let last-minute sick calls disrupt your practice! Take
Sandy’s Challenge:
️ Review your attendance policies—are they clear
and effective?
️ Establish a protocol for how employees must
call in sick
️ Consider an attendance reward system to boost
reliability ️


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