How AI and agents transform frontline work

Stay productive and connected with AI-powered experiences for
frontline workers using Android and iOS devices to quickly sign
in, manage tasks, find information, and collaborate with team
members. Easily access essential resources, check inventory, and
get instant answers from Copilot Chat and AI agents that you can
build in SharePoint and Microsoft Copilot Studio. Microsoft 365’s
latest device experiences take frontline productivity and
customer interactions to the next level—from improving customer
interactions to managing worksites.


Avery Salumbides, Microsoft 365 Frontline Product Manager,
demonstrates key updates across Microsoft Teams, Copilot, and AI
agents on mobile, plus essential admin setup considerations to
equip your frontline.


QUICK LINKS:


00:00 - Microsoft 365 AI-powered and Android and iPhone
experiences


00:30 - Demo- Frontline worker experience


01:07 - Streamlined Task Management in Teams and using your own
apps


02:34 - Use AI with Copilot Chat and agents to access information


05:13 - Connect with peers and translate conversations in
Microsoft Teams


06:17 - Shift management & scheduling - even with nearby
locations


06:48 - How to get it running in Microsoft 365 admin center


08:05 - Information access and setting up QR + PIN in Microsoft
Entra


09:20 - Wrap up


Link References


Get started at https://aka.ms/M365Frontline


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