Ep 16 - Start with Why (Simon Sinek) - Culture and Top Down Management

#QualityMatters | Simon Sinek's | Start with WhyCulture and Top
Down Management | Episode 16 Today Darci and Kyle discuss a few
pages from Simon Sinek's book Start with Why and specifically Top
Down Leadership and its impact on corporate culture.  Among
the topics discussed are Continental Airlines and their amazing
turn around after filing for bankruptcy, loosing hundreds of
millions of dollars, and churning through 10 CEO's in 12
months.  It is truly an amazing, interesting and inspirational
story, one well worth an additional read, so we've left a couple
lines below if you are interested in learning more.    
Gordon Bethune: The Man Who Turned Continental Airlines Around
https://www.avgeekery.com/avgeek-spotlight-gordon-bethune-former-ceo-continental-airlines/ 
Airline veteran Bethune sees 'egregious sins' at United
https://www.houstonchronicle.com/business/article/Bethune-sees-egregious-sins-at-United-6880821.php
From setting the goal of a 10 minute turn around with Southwest
Airlines, or 2.5 million dollars in individual checks for each
month Continental Airlines was on time, a clear "vision of good" as
Kyle likes to call it is crucial for building a culture. Inspect
what you expect, and reward the good behaviors and admonish the bad
behviors (firing 39 of the top execs and paying $2.5 million in
bonuses while the CEO slings bags just couldn't be a better
example. Rallying a team around a single easy to understand cause
or mission and being able to explain to each team member their role
in achieving the goal, and making the goal measurable is so vital
to the success of an organization.  Talk about having a
Quality Objective, this is what clause 5.1 Leadership and
commitment and 5.1.2 Customer focus or the ISO 9001:2015 standard
is all about. […] doesn’t kill people | Culture Kills People As
promised, the blog post from Kyle Chambers, QMS Advisor with Texas
Quality Assurance.
https://texasqualityassurance.com/dont-kill-people-culture-kills-people/
    #QualityMatters | Simon Sinek's | Start with
WhyCulture and Top Down Management | Episode 16 Today Darci and
Kyle discuss a few pages from Simon Sinek's book Start with Why and
specifically Top Down Leadership and its impact on corporate
culture.  Among the topics discussed are Continental Airlines
and their amazing turn around after filing for bankruptcy, loosing
hundreds of millions of dollars, and churning through 10 CEO's in
12 months.  It is truly an amazing, interesting and
inspirational story, one well worth an additional read, so we've
left a couple lines below if you are interested in learning more.
    Gordon Bethune: The Man Who Turned Continental
Airlines Around
https://www.avgeekery.com/avgeek-spotlight-gordon-bethune-former-ceo-continental-airlines/ 
Airline veteran Bethune sees 'egregious sins' at United
https://www.houstonchronicle.com/business/article/Bethune-sees-egregious-sins-at-United-6880821.php
From setting the goal of a 10 minute turn around with Southwest
Airlines, or 2.5 million dollars in individual checks for each
month Continental Airlines was on time, a clear "vision of good" as
Kyle likes to call it is crucial for building a culture. Inspect
what you expect, and reward the good behaviors and admonish the bad
behviors (firing 39 of the top execs and paying $2.5 million in
bonuses while the CEO slings bags just couldn't be a better
example. Rallying a team around a single easy to understand cause
or mission and being able to explain to each team member their role
in achieving the goal, and making the goal measurable is so vital
to the success of an organization.  Talk about having a
Quality Objective, this is what clause 5.1 Leadership and
commitment and 5.1.2 Customer focus or the ISO 9001:2015 standard
is all about. […] doesn’t kill people | Culture Kills People As
promised, the blog post from Kyle Chambers, QMS Advisor with Texas
Quality Assurance.
https://texasqualityassurance.com/dont-kill-people-culture-kills-people/