Ep 83 - Quality Management Principles - part 3

Quality is Quality because the fundamental principles are the same
across any organization, you simply cannot escape them. Be sure to
download the ISO Publication linked below Quality Management
Principles. This week we cover Customer focus, Leadership &
Engagement of People. The seven quality management principles
are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement of
peopleQMP 4 – Process approachQMP 5 – ImprovementQMP 6 –
Evidence-based decision makingQMP 7 – Relationship management Join
us as we dig deeper into these ideas.
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