EP 129 – DUMPY LEVEL & GRADIENT MEASURING TOOLS

In 2006, Singapore’s Housing and Development Board wanted to
improve work processes and better support it’s own mission. 
They enlisted the help of Accessway V2 Innovation & Quality
Circle to help.  Accessway V2 used the Lotus Blossom Technique
to identify problems and solutions.  They decided the problem
with the most potential solutions would be the easiest to
solve.  This revealed that the tool to check accessible ramp
gradients would be the easiest problem to solve.  Also in
2006, at this time, Singapore’s Ministry of National Development
announce that the entire island would have to be fully barrier free
by the year 2011.  So, improving the tool to accurate measure
the ramps made sense. The current tool, the dumpy level, was
cumbersome, time consuming, and it was possible operators were not
trained well to use it.  After discussing, brain storming and
product research, the Accessway V2 team determined that making a
specialized tool would be best, and they were right.  The
Gradient Measuring Tool was developed.  Not only did the new
tool surpass the goals of the team, it was modified to be used in a
number of other public works projects.
https://asq.org/quality-resources/articles/case-studies/quality-tools-help-singapore-housing-and-development-board-develop-award-winning-new-product?id=521e70dea6e444f5830247e7a8794362
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