Podcast 5: The First Step to Improve Your Soft Skills

Dr. Tobin Porterfield and Bob Graham take a deeper dive into one of
the key areas of soft skills: Individual soft skills. We’re also
going to talk about how best to get moving toward improving your
soft skills.
Bob Graham ‘0:00’:  Coming up, we’re going to take a deeper
dive into one of the key area of soft skills: Individual soft
skills.
Graham ‘0:23’: Welcome to Episode 4 of Serious Soft Skills. I am
Bob Graham, and with me, as always,  is Dr. Tobin Porterfield.
We each teach college, we collaborate on researching soft skills,
and we both have used and seen others use soft skills in various
jobs over our careers. We think our experience and expertise give
us a unique lens for looking at soft skills and I think we are
going to show you that with what we are about to discuss. Right,
Toby?
Tobin Porterfield ‘1:01’: It should be an interesting topic
today.
How We See Individual Soft Skills
Graham ‘1:03’: Every topic is an interesting topic when you and I
are looking into it. Let’s get right into it. In one of the past
episodes (Episode 3), we looked at listening skills as one of the
most important Individual soft skills. I made the case that it was
the most important and we sort of wrestled with it a bit. Today
we’re going to talk about more of those Individual soft skills and
how they show up in people’s lives and in their work. Can you sort
of help us set this up?
Porterfield ‘1:31’: In our research we have found over 50 specific
skills that are part of soft skills. We talked about how that list
can really be overwhelming. We have broken that list into four
groupings, with one being Individual soft skills. We call them that
because they are so much more internalized.
Porterfield ‘1:54’: Let me list out some of those Individual soft
skills so our listeners can get a feel for the type of items. I
think they will be able to connect pretty well with them. Working
independently, being proactive, attention to detail, positive
attitude, being a lifelong learner, being loyal, stress management,
ethics, and of course, good old listening skills, perseverance,
self motivation and time management. I would think that people
could see how we put those together as something that’s foundation,
but they’re also ones that we looked at how those soft skills play
out in the workplace. So we found these and brought these together
because they are ones you bring to the workplace, as opposed to
ones you might use when engaging one-on-one, in a group or the ones
we would use when we are trying to influence the greater
organization. These come much closer to home.
Breaking Down Being A Life-Long Learner
Graham ‘3:13’: As I heard you go through that list, those soft
skills seemed like the ones I can work on within the four walls of
my cubicle or the four walls of my office. I can be improving on
them without dealing with other people. I can be thinking about
being a life-long learner. How does that show up? It’s as easy as
doing an online seminar, or to prepare for our podcast, I had to
learn about podcasts. I listened to about 15 or 20 different
podcasts on podcasts. I read three books on podcasting. I spoke to
people on podcasting and how to do a podcast. Rather than going, I
don’t know how to do it, I’ll never know it, I took the time to
develop those expertise. Is that an example of an individual doing
the work to develop one of these soft skills, lifelong learning? Of
course, that makes me more valuable. And being able to administer
this podcast process really helps our company in a lot of ways, as
well.
Porterfield ‘4:25’: You touched on a good point here that I hope
our listeners pick up on that nuance. We are talking here about the
soft skill of being a lifelong learner. But you spoke about being
able to manage the software, being able to write the scripts, to do
the editing. We’ve said before that soft skills and hard skills go
hand-in-hand.

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