Podcast 8: Soft Skills That Guide Organizational Change, Vision

Hosts Dr. Tobin Porterfield and Bob Graham look at the soft skills
that guide an organization and its culture toward change and a
shared vision.
 
Bob Graham (‘0:00'): Coming up, we're going to talk about the list
of soft skills that play the most prominent role in organizations
and organizational change. That and more in just a few
seconds.
Introduction
Graham ‘0:20': Welcome to Episode 8 of Serious Soft Skills. I'm Bob
Graham and with me as always is Dr. Tobin Porterfield. We each
teach college, (not this month, but soon we will be back at it,
we're getting close); we collaborate on researching soft skills
(boy, do we), and we both have used and seen others employ soft
skills over the course of our long and illustrious careers, not
that long and not that illustrious. We think our experience and
expertise give us a unique lens for looking at soft skills. Let's
get to it.
Captaining the Ship
Graham ‘0:55': We talk about organizations big and small needing a
leader, someone who can chart the course for how the company is
going to evolve. Without leadership, there's no captain to the
ship. That's the analogy I like to use. You've got to have a
captain. Even if it's a one person company, there's got to be a
captain. We both know examples of businesses that are rudderless,
that no one is steering, that they are just blowing in the wind.
We're going to talk about the soft skills that make captaining of a
ship, whether it's a business or an organization, possible. But
before we get into that, can you sort of explain where we are? We
have been going over these soft skills in groupings we created over
the last three or four weeks. I thought you could set it up for
us.
Dr. Tobin Porterfield ‘1:43': In our research, we identified over
50 unique skills that make up what we consider that soft skill set.
That number certainly is overwhelming, and where do you even start?
We took the approach of how do you eat an elephant: One bite at a
time. We took that 50+ and broke it into four groups. What will be
challenging for us is that we formulated those groups based on
where those soft skills are applied in the organization. We first
started with Individual soft skills (Episode 5), which include
loyalty, time management, things that the person internalizes and
brings with them. Then, we moved onto Nexus soft skills (Episode
6), which are those soft skills you use in one-on-one interactions.
Then, we expanded out to Group soft skills (Episode 7), which are
obviously those special skills you need to operate in an
environment with several people or more. Now, here we are with the
top group, which we call Enterprise soft skills, because they
really separate themselves. What is really challenging about these
Enterprise soft skills is that they also apply in other levels, but
what makes them distinct and the reason we pulled them into the
Enterprise soft skill level was that they can be very clearly
applied in a strategic way. 
An Example of Enterprise Soft Skills
Porterfield ‘3:10': Let me just give you an example. Being
persuasive is one of the soft skills we put at the Enterprise
level. Certainly at all levels of communication, we want to
persuade people to our thinking, we want to be able to communicate
our ideas. So we want to have that influence factor. But that is so
much more critical to the leadership level or in a broader sense,
when we are influencing the organization.

Hosted on Acast. See acast.com/privacy for more information.