Podcast 39: Being Client Focused

Being focused on the client, whoever that is — both internal and
external to the organization — is a critical component of any
successful business and a soft skill that we need to understand
and incorporate into any business. 


Co-hosts Dr. Tobin Porterfield and Bob Graham explore client
focus from two different perspectives — one looking at external
customers and the other looking at internal customers. It's
sure to help you better work with whatever clients you have, no
matter what your business.


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