AI supported human pairing to drive value in customer center interactions
Conversation with Cecilia Braggiotti SVP and Head of growth at
Afiniti
22 Minuten
Podcast
Podcaster
Beschreibung
vor 5 Jahren
In this episode I discuss the benefits of find the best pairing
between customers and agents/employees in customer service and
sales, using AI, with Cecilia Braggiotti, SVP and Head of
Growth of Afiniti.
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