Managing Occupational Violence & Aggression

Occupation violence and aggression in the work place are real and
significant threats for every organisation. Whether you are a
security manager within a large corporation, a government
department, the retail sector or even running your own security
business, you need to understand what occupational violence and
aggression (OVA) are and how to identify, manage and mitigate the
risks OVA represents to your customers and staff.


In this episode, we speak with Dr Tony Zalewski and OVA. As one
of Australia's leading authorities on dealing with OVA, Dr
Zalewski is an experienced security and public safety
specialist. He holds four degrees from Australian universities in
law, criminology and the social sciences. As a qualified trainer
Tony has coached many security and public safety specialists
across most industry and professional sectors. He is also a
judicially recognised expert and has provided expert advice and
evidence in over 500 cases including some of Australia’s larger
personal injury cases on security and safety. He is the author of
a recent publication on operational security risk management and
brings a rare blend of practical real-world experience and
high-end theoretical knowledge to our podcast.