NoJitter Interview with Lawrence Byrd of Altocloud

In this episode of Guy Clinch's podcast series Conversations
between Peers in the Communications Industry on NoJitter Guy speaks
with Lawrence Byrd, Technology Evangelist with Altocloud. Guy and
Lawrence speak about a wide range of topics including the ascension
in the C-suite power structure of the Chief Marketing Officer, the
organizational dynamics and challenges of the digital world for IT
and contact center leaders, and the new concept of Predictive
Communications for e-commerce, sales, and customer care.