Decoding People for Happy and Profitable Workplaces with Marie Gervais

To achieve a productive and profitable workplace, leaders need
people-decoding skills to disentangle the stress, anxiety, and
workplace conflicts.   


Marie Gervais believes that a happy workplace lies at the heart
of this. Her mission is to build workplace capacity characterized
by real communications that acknowledge people for who they
are.  


Using the S.W.E.L. model of safety, wellness, encouragement, and
learning, Marie focuses on building confidence and intercultural
communication. Through both online courses and web coaching,
Marie helps two levels of managers build their people skills and
see visible results. She helps:  


Front and middle managers increase their confidence and skill
range.  

Executive Managers reduce stress, increase their sense of
purpose, and manage with empathy.  



Marie is also a podcaster with a podcast called ‘Culture and
Leadership Connections.’ 


In this episode, Marie shares insights on how to understand
culture, race, religion, ethnicity, and language. She also
underlines the unconscious biases leaders have within
decision-making.  Recognizing and adjusting these make for a
happier, more productive, and more profitable workplace.


What you will learn from this episode: 


Learn about the self-awareness package that helps you become
a more collaborative leader 

Find out how unconscious bias negatively impacts decision
making  

Discover the power of naming an emotion and its positive
impact on making effective decisions



“Start paying attention to the fact that you have feelings.
So, notice an emotion and then name it yourself.” 


 - Marie Gervais


Topics Covered:


01:56 - What are ‘people decoding skills’? 


04:06 - Why ‘people decoding skills’ are essential? 


04:38 - The biggest challenge that she keeps running across with
her clients 


05:49 - Of emotional intelligence, emotional resiliency,
emotional resets, and emotional awareness 


09:08 - One actionable tip to help leaders in their
decision-making: Start paying attention to the fact that you have
feelings. So, notice an emotion and then name it yourself. 


12:08 - What comes next after being free when naming your
emotion 


13:23 - Get your FREE one-month Emotional Insider Membership.
Click here: https://www.shiftworkplace.co/emotionalinsider 


15:25 - Why does it matter for leaders to acknowledge their own
emotions? 


17:18 - Why do we make decisions based on our authentic selves?


Key Takeaways:


“The keys to a decoding process typically have something to do
with communication, understanding different personality types,
and different cultural conflict styles.” 


“What I find as the biggest challenge is people do not recognize
the role their own emotions play in their decision making.” 


“To learn to be self-aware, recognizing, and naming and
understanding your emotions is really critical.” 


“Being aware of your own emotions helps you to start to see other
people for who they are instead of putting them into a
box.” 


Resources:


Get your FREE one-month Emotional Insider Membership, click
here: https://www.shiftworkplace.co/emotionalinsider 

Just Listen: Discover the Secret to Getting Through to
Absolutely Anyone by Mark Goulston



Connect with Marie Gervais:


Linked In: https://www.linkedin.com/in/leaderstraining/ 

Facebook: https://www.facebook.com/ShiftWorkPlace 

Twitter: https://twitter.com/ShiftWorkPlace 

Instagram: https://www.instagram.com/marie_shift_think 

Pinterest: https://www.pinterest.ca/amariegervais/ 

YouTube:
https://www.youtube.com/channel/UCKNoMIug6Bs53LoLAiBI_cg 

Podcast: https://shiftworkplace.com/podcast/