Episode #105 - David Smith & Randall Schaffer, Robinson Helicopter Company – The Helicopter Podcast
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Welcome to The Helicopter Podcast, brought to you by Vertical
HeliCASTS!
In this engaging episode of The Helicopter Podcast, host Halsey
Schider welcomes back David Smith, president and CEO of Robinson
Helicopter Company (RHC), for his fourth appearance, and
introduces Randall Schaffer, RHC’s newly appointed vice president
of customer success. Recorded live at European Rotors, the
conversation delves into RHC’s strategic initiatives and the
evolving landscape of the helicopter industry.
Randall shares insights into his new role, emphasizing RHC’s
commitment to enhancing customer experiences and support. David
expresses enthusiasm about Randall joining the team, highlighting
how recent hires are propelling RHC into a new era of innovation
and customer engagement.
The discussion underscores the significance of the European
market to RHC, with both David and Randall expressing excitement
about strengthening relationships with European operators. They
explore the challenges and opportunities within the industry,
including the importance of collaboration between original
equipment manufacturers (OEMs) and regulatory bodies to address
evolving market demands.
Recent developments at RHC include the acquisition of Ascent
AeroSystems, expanding RHC’s portfolio to include tactical
uncrewed solutions. This strategic move reinforces RHC’s
dedication to innovation and supporting diverse missions
worldwide.
Tune in to this insightful episode to gain a deeper understanding
of RHC’s vision for the future, the importance of customer
success, and the dynamic interplay between OEMs and regulators in
shaping the helicopter industry’s trajectory.
Thank you to our sponsors Hillsboro Heli Academy, Robinson
Helicopters and Sellacopter.
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