Product and Innovation with Carlos Oliveira

In this episode, Carlos joined Shahin to talk about the product
and innovation.


The following have been topics of our conversation:


The secret sauce of becoming a successful learner and being
able to apply that.

Identifying where to start in the customer journey.

Don’t be afraid to fail.

The two ways to look at innovation: solving problems and
improving the overall experience.

The two ways to look at innovation: incremental or
breakthrough.

The challenge of getting a shared understanding in the room.



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