Conversational Intelligence: What it is and why it matters

Neurological and cognitive research has shown that words
matter and the way we connect, engage, interact, and
influence others enables us to shape reality, mind-sets, events,
and outcomes in a collaborative way. This is the basis of
Conversational Intelligence. Meet three top global organizational
coaches, who are also 3 of the 15 co-authors of “Changing
Conversations for a Changing World” as they discuss how they have
applied Conversational Intelligence in the real world to help
leaders lead effectively in a changing world.


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