GBD135. Tolerance and the Cost of Compounding Conflict,

"During quarantine, things have been escalated. 30% of leaders'
time is lost due to MISHANDLING conflict, so that's on the rise."


Monday 16th November was UN Day of Tolerance so, to
explore the true cost of conflict in an organisation, Scott
Kellam talks to returning guest Julie Holunga.  They discuss
what happens when it manifests, and what the consequences can be
if it's allowed to build up over time. Counter-intuitively,
conflict can be a valuable catalyst for positive change. Hear how
to recognise it, address it, manage it and learn from
it.


Resources. Use these links to find out more
about this topic, or to access free guidance and resources to
implement in your own team or organisation.


Improve your conflict-management skills with AICPA & CIMA
resources here.

Connect with our guest Julie Holunga at julieholunga.com.

Watch her 2018 AICPA Conference presentation on "The Weak
Language That Holds You Back".

 



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About Our Podcast. These conversations with
expert guests are recorded by different members of the AICPA
& CIMA team from our offices around the world. While the
sound quality may vary, we hope that the insights will be
consistently useful.


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2018-2020 Association of International Certified Professional
Accountants (AICPA & CIMA)