Mind Body Business The 10-10-10 Customer Journey experience with Lisa and Deevo

Lisa and Deevo discuss exceeding customer expectations in this
weeks podcast by using the 10-10-10 Experience. 


Recorded live from Chateau Elan in upstate Georgia, the drop some
serious knowledge around how they retain lifetime customers.


Pressed for time? Use the index below to jump to the highlights.


00:28 What keeps you coming back?


01:14 Poolside + Mimosas = Living the Life


01:33 What can you do to create loyalty?


03:09 Getting ghosted. Hellooooo??


03:45 Deevo’s bougie rider


06:10 When does a client’s lifecycle end?


06:26 How to get free wine.


08:01 What can you do to create an experience?


09:00 The sun shines out of someone’s ass.


09:49 How to understand your client’s
expectations?


11:40 Checking in with your client’s feedback.


12:01 People respond to people.


13:22 Why would your clients come back for more?


14:40 What makes your brand unique?


15:32 What is your value proposition?


16:32 The cradle to grave process.


17:10 Accessing your attitude and enthusiasm.


18:16 Interrupting cow.


18:42 Always trying to get the last word in.


19:03 Pathetic plea for Chateau Elan to sponsor
us.


20:10 BTS