Ep43 - BONUS Agile Camp - Guest/Greeta Wilson

In this BONUS episode at Agile Camp Brian & James spoke with
Greeta Wilson about improving the customer experience with Agile.
Also Agile in the 80's tv show the A-Team....? 


About Greeta: 


Geeta Wilson is a highly innovative and transformational Customer
Experience and Operational Excellence leader with extensive
domestic and international experience in start-ups, Fortune 500
companies such as NCR Corporation, and Humana, a Fortune 100
company.



Geeta is the founder of Humana’s FastStart Consumer Experience
lab, an enterprise customer-centric movement that challenges
convention and corporate routines. Using methods from Lean
Start-up, Agile/Scrum, Design Thinking, and Lean Six Sigma to
accelerate speed-to-market across all lines of business, the
FastStart team has brought its disruptive CX approach to
thousands of Humana associates and leaders.


Geeta has been featured in Forbes, The Wall Street Journal’s
CIO Journal, and 1:1 Media. She was recognized by American City
Business Journals (Louisville Business First) among its 2017
“People to Know” and by MM&M as one of its 2017 Top 40
Healthcare Transformers.


The FastStart lab was honored with a 2016 Customer Experience
Professionals Association (CXPA) Innovation Award. Geeta’s
recent speaking engagements focusing on the consumer experience
include Forrester CXNYC 2016 and 2017 conferences, 2016 CXPA
Insight Exchange, 2016 Lean Startup conference, and Dreamforce
2016, the largest tech conference in the world.