34 | Mapping Your Customer’s Journey with Stephanie Griffin

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Ever felt overwhelmed in your coaching business? My guest today,
Stephanie Griffin, suggests using your overwhelm as a signal to
go back to your customer journey. She lays out a compelling case
for defining your customer journey as the antidote to marketing
chaos.


Listen in as she walks us through the crucial steps, starting
with a clear definition of your product(s) and niche. She
continually brings us back to looking through the lens of your
customers and what they experience as they interact with your
business, from initial contact to successful engagement and happy
ending.


With practical tips on documentation, testing, and gathering
feedback, Stephanie equips coaches with the tools to refine their
strategies and ensure a positive end to the customer journey.


This episode is your guide to mastering the customer journey and
transforming overwhelm into a well-defined path to success.
#MarketingStrategies #CustomerJourneyMastery #CoachingBusiness


 


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