Series 3, Episode 5: Transforming workplace culture through co-production and reverse mentoring, with Sandra Mellors

This week CEO Jane Farrell speaks to Sandra Mellors, Deputy
Chief Executive and Chief Operating Officer for Northamptonshire
Healthcare Foundation Trust.
Following a Care Quality Commission recommendation, and with
patient outcomes at its heart, the Trust embarked on a major
change programme that has had far reaching effects on the culture
of the organisation and the lives of staff, patients and carers.
Sandra speaks candidly about the personal impact of the Trust’s
transformation, and the practical steps they took; from
co-production of strategy with staff, patients and carers through
to the adoption of reverse mentoring. The Trust has since
received a CQC “outstanding” award and were named ‘Trust of the
Year’ by the Healthcare Service Journal.

You’re listening to reWorked, the EW Group podcast on company
culture. 


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