Overcoming Growing Pains in Property Management with Colin Douthit

“Technology has definitely allowed us to scale, knowing that we
wanted to scale, focusing our efforts on making sure all of our
systems could handle that. It would have been a lot harder if
every 75 doors, we had to get another person on staff, right?
We’re able to stretch staff a little further because of
technology.” — @atlaspm


Managing 1000 multifamily properties is no easy feat. You need
good people, good systems, and good tools to make it run as
smoothly as possible. Atlas Property Management has mastered
these components, and with over 1000 doors under their belt, they
are not showing signs of slowing down anytime soon. Colin
Douthit, the company’s owner, joins us today to share insights on
what it takes to manage a multifamily portfolio of this size. We
hear about the impetus for starting Atlas, how they have managed
to scale as quickly as they did, and what they did to overcome
their growing pains. Colin also talks about some of the tools
that help streamline property management. With more apps and
platforms in the industry than ever before, there is no shortage
of how property managers can leverage tech to suit their needs.
Wrapping up, Colin talks about what’s in the pipeline for Atlas.
Tune in to hear it all.


Key Points From This Episode:


Get to know today’s guest, Colin Douthit

The impetus for starting Atlas Property Management and its
current management portfolio

How Atlas has managed to scale up their doors under
management over time

What Colin would do differently if he had the opportunity

Hear what contributed to Atlas being able to scale as quickly
as they did over 12 months

Atlas’s staff hiring process and how this has contributed to
the company’s evolution

Some of the tools in Atlas’s tech stack

The biggest changes Colin has seen in property management
over the past four years

How technology has allowed property management companies to
scale

What the impact of the pandemic on the Kansas City property
market was

Some of the metrics that Atlas’s clients typically
request 

Why institutional investors are increasingly looking for
granular data

What’s on the horizon for Atlas

Five questions in 30 seconds: hear what Colin has to say



Links Mentioned in Today’s Episode:


Colin Douthit

Atlas Property Management

Monday.com

Grasshopper Virtual Phone System

AppFolio

Rentsync

Sync or Swim Email — podcast@rentsync.com