Becoming a Master Interviewer | An Interview With David Farnsworth

This is a rebroadcast. The episode originally ran in October 2017.
David Farnsworth was a retired leadership and executive coach who
spent years helping organization improve their interviewing skills
through the 3D Interviewing method. He passed away in July 2020. In
this episode David explains methods latter-day saint leaders can
use in order to improve the effectiveness of one-to-one interviews
and classroom teaching through effective questions. Highlights 7:15
Why do I want to develop my interviewing skills? The question is:
how do you see your role? Understanding the leader's role in an
interaction 11:35 The Fundamentals Be sincerely interested in
others Reading others accurately Having the vocabulary to
articulate Be willing to be authentic and consistent Having a good
sense of ourselves (self-awareness) Trust others in their ability
to respond Not seeing yourself as the expert, but to uncouple
yourself from having all the answers 17:45 Drawing the Cube
exercise (see graphic, below) 22:00 The Art of Formulating Focused
Questions Preparing questions in advance Draft good questions Try
to put them in a logical order Examine questions carefully and
fine-tune them 29:45 Active Listening Paraphrase in your own words
what the other person has just said Leaving the other person in
control allows you find out how they think, what they're feeling,
etc. Three levels of paraphrasing: What was said? (make sure you're
clear about what they've said) How was it said? (for example, "I
can see this is difficult for you...") What was not said? Three
reactions to paraphrasing: Agreement Correction/clarification
Amplification 44:20 Summarizing: different than paraphrasing.
Pulling together the major points of the discussion or topic (your
understanding of the discussion). Same three reactions to
summarizing as paraphrasing (agreement, correction/clarification,
or amplification). 52:45 Sequencing questions Getting acquainted
example 55:00 Problem-solving example 58:50 Classroom example 67:00
How can I start interviewing using the 3D-I model? After Action
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