How to Be a Constant Learner, with Deon Nicholas of Forethought

What if you could perform like a superhuman at work? That's the
idea behind Forethought, the AI company on a mission to bring
intelligence to every single workflow. Co-Founder Deon Nicholas is
building technology to augment—not replace—workers, starting
with an AI for customer support. Since launch, Forethought
has resolved over 500,000 customer support claims
automatically, won TechCrunch Disrupt's startup contest, and
received funding from the likes of Ashton Kutcher and LL Cool J.
Deon shares how he learned to be true to himself as a leader, how
to identify your business's customer profile, and why technical
founders need to spend more time on go-to-market.