Why Companies Should Think of Employees as Customers with Jack Altman of Lattice

In 2015, after working at a high-growth startup, Jack Altman
realized that companies were in need of technology to better
serve their most important customers: employees. In an employee
market, it falls on companies to engage and retain their talent.
Enter Lattice: the leading people management platform for
businesses with people-first cultures. Since its launch, Lattice
has grown to support over 2,500 companies and was most recently
valued at one billion dollars. Jack shares why performance feedback
should be ongoing, how the journey of being a founder is an
ultramarathon, and why he started a program to invest in Lattice
alums who become founders.