How to Stay Open-Minded with Girish Mathrubootham of Freshworks

In 2010, after a bad customer support experience for a TV delivery,
Girish Mathrubootham decided to build a better solution. He
launched Freshworks as the first multichannel customer support
system. Today, the product has evolved into a robust suite for
IT, customer support, sales, and marketing teams. Freshworks now
has three offices across eight countries with over 5,000 employees
and more than 65,000 customers. In 2021, Girish took Freshworks
public on Nasdaq as the first Indian SaaS company to go public in
the US. Girish shares why he believes this is the Indian decade for
tech, why UI and design are key for product-led growth, and why
"pressure is a privilege" is a motto that resonates.