How to Achieve Hospitality at Scale with Noah Glass of Olo

What if restaurants were empowered to deliver a personalized
experience each time a guest walks through the door? That’s the
idea that underpins Olo, a leading open SaaS platform powering over
700 restaurant brands. Noah Glass founded Olo in 2005, drawing on
his experience working from the ground up as a restaurant server,
cashier, and delivery driver. Today, Olo is a publicly listed
company empowering hospitality at scale. Noah shares how he
convinced skeptical restaurant vets and customers that online
ordering was the beginning of the future for restaurant tech, why
he believes going public was the right idea for his business, and
how he made the decision to drop out of HBS to pursue building
Olo.