Overcoming Challenges in a Rapidly Shifting Trade Industry

Brace yourselves! The trades and services industry is in the
throes of a seismic shift, spurred on by the aftermath of COVID.
As a business, navigating this changing landscape can feel like
walking a tightrope. But fear not, we're here to guide you,
offering practical advice to help you adapt to this new market
reality and secure the highest possible profits. 

Through the lens of an industry that's grappling with a surge in
call volumes, ballooning project sizes, and customers that are
suddenly more hesitant to part with their hard-earned cash, we
discuss how to steer your business through these choppy waters.
We tackle how to give your best price upfront, and when to
recognize if a job isn't as profitable as it seemed at first
blush. We also shed light on how spending habits and activity
levels have shifted in the post-COVID world, and offer insights
on how you can trim your own costs to stay competitive.

But it's not all about the dollars and cents. We also share
invaluable tips for improving job performance, from knowing your
costs inside out, to seeking honest feedback from former
customers. We even touch on seemingly trivial issues that can
have a profound impact on your business, like how smoking can
turn customers off and why sales training is critical. Pulling it
all together, we wrap up the episode with a candid discussion on
the power of feedback, stressing how your thoughts and
suggestions can shape the future direction of this podcast and
the industry at large. So, tune in, stay informed, and let's
navigate this new era of trades and services together.


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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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