Business Trials and Success Stories w/ Denver Baker

Ever wondered how two renowned tech tycoons, Elon Musk and Mark
Zuckerberg, facing off in a deathmatch could benefit a veterans
charity? Buckle up as Andy and I take you on a journey through
our amusing reflection of this hypothetical charity event. We
then dive into our personal experiences navigating the sea of new
technologies, sharing tales of my initial stumbling blocks with
invoicing software and the undeniable value of good old
face-to-face interactions with my crew.

Sharpen your management skills as we delve into the trials and
tribulations of running a crew. Andy shares his early experiences
managing his team using an assembly line system, and we discuss
the importance of a solid delivery system. We also tackle the
everyday challenges associated with estimating jobs accurately,
addressing delivery issues, and the significance of customer
satisfaction. Listen closely as we underline the often overlooked
aspect of maintaining a clean and functional vehicle, and the
importance of compensating technicians for these essential
tasks. 

Wrapping up our conversation, we touch on the hurdles of crew
management and the necessity of maintaining a professional
appearance when dealing with customers. Walking down memory lane,
we appreciate the role of modern technology in streamlining
operations, comparing it to the old days of manual invoicing.
Finally, we delve into the importance of accurate estimates,
predicting unforeseen issues, and the significance of allowing
customers to return for re-do services. Don't miss out - join us
for an enlightening discussion packed with valuable insights.


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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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