Voicebot Podcast Episode 26 - All About Bot Analytics with Dashbot CEO Arte Merritt

Voice assistants and chatbots have ushered in a new UI and
interaction model for consumers. Conversational interactions are
very different from the structured interfaces we built previously
for web and mobile. The analytics and type of data make this
clear according to Arte Merritt, CEO of Dashbot.io. Dashbot has
analyzed over 22 billion conversational messages from thousands
of chatbots and voice apps so the observations are rooted in
data. In addition, Merritt has a long history of analytics, first
on the web and then on mobile. His mobile analytics company,
Motally, was acquired by Nokia in 2010 when that company was
still a mobile juggernaut. In this week's podcast interview, Arte
talks about what he has learned from conversational analytics,
how chatbots differ from voice and how all of this is much
different than mobile.